Questions Answered. Simply.
Find Clear Answers About Orders, Shipping, Returns, Products And Getting Help From The SB Natural.
Ordering And Delivery
Orders Are Expected To Be Delivered Within 5 To 7 Business Days.
Free Shipping Is Available On Orders Above PKR 3,000. If Your Order Does Not Meet The Threshold, Any Applicable Shipping Charge Will Be Shown At Checkout.
Yes. Cash On Delivery Is Available.
For Cash On Delivery Orders, Customers May Check Their Order Before Making Payment. We Recommend Confirming That The Order Matches What You Purchased Before Completing Payment.
Please Make Sure Your Name, Phone Number And Delivery Address Are Entered Correctly Before Completing Your Order.
Returns And Refund Questions
The SB Natural Offers A 30 Day Return Policy For Items That Arrive Damaged Or Incorrect.
Our 30 Day Return Policy Applies To Damaged Or Incorrect Items Only.
Eligible Refunds Are Handled Under Our 7 Business Days Refund Policy After The Issue Has Been Reviewed And Approved.
Contact Us With Your Order Details And Clear Information About The Issue. Clear Product Photos May Be Requested When They Are Helpful For Reviewing The Problem.
Product And Routine Help
You Can Explore The Ingredients Used Across Our Products On Our Dedicated Ingredients Page.
Visit Our Routine Page For A Simple Morning And Evening Routine Structure.
A Routine Does Not Need Every Active At Once. Follow The Directions On Each Product And Introduce Treatment Steps With Purpose.
Product Details, Ingredients And Usage Information Should Be Reviewed On The Relevant Product Page Before Use.
Still Need Help?
You Can Send Us A Message Through Our Contact Us Page For Product, Order Or General Support.