Return & Refund Policy

Clear Returns. Fair Expectations.

We Keep Our Return And Refund Policy Straightforward So You Know Exactly When A Return May Be Accepted And What To Expect If A Refund Is Approved.

Return Window 30 Days
Eligible Returns Damaged Or Incorrect Items Only
Refund Policy 7 Business Days
Return Eligibility

Returns Are Accepted For Damaged Or Incorrect Items

The SB Natural Offers A 30 Day Return Policy For Items That Arrive Damaged Or Incorrect.

Please Contact Us As Soon As You Notice The Issue So Our Team Can Review The Order Details And Help You Properly.

What To Share

Help Us Review The Issue Quickly

When Contacting Us About A Damaged Or Incorrect Item, Please Include Your Order Details And Clear Information About The Problem.

Clear Product Photos May Be Requested When They Are Helpful For Reviewing The Issue.

Refunds

7 Business Days Refund Policy

Eligible Refunds Are Handled Under Our 7 Business Days Refund Policy.

A Refund Is Considered After The Return Or Order Issue Has Been Reviewed And Approved By Our Team.

Cash On Delivery

Check Your Order Before Payment

For Cash On Delivery Orders, Customers May Check Their Order Before Making Payment.

We Recommend Confirming That The Order Received Matches What You Purchased Before Completing The Payment.

Important

Returns Are Limited To The Policy Above

Our 30 Day Return Policy Applies To Damaged Or Incorrect Items Only.

Other Return, Exchange Or Cancellation Conditions Are Not Included In This Policy Unless Specifically Confirmed By The SB Natural.

Need Help?

Contact Our Support Team

If Your Order Arrived Damaged Or Incorrect, Contact Us With Your Order Details And We Will Help You With The Next Step.

Need Order Support?

We Are Here To Help With Damaged Or Incorrect Orders

Contact Support